Effective Date: October 1, 2025

Last Updated: October 1, 2025

AptiumIQ Inc. (“AptiumIQ,” “we,” “our,” or “us”) values the privacy of our clients, partners, and users. This Privacy Policy explains how we collect, use, disclose, and protect information in connection with our organizational intelligence platform, assessments, dashboards, consulting deliverables, and related services (collectively, the “Services”). 
 
By using the Services, you agree to the terms of this Privacy Policy. If you do not agree, you should not use our Services. 

1. Information We Collect 

We may collect the following categories of information: 
 
- Organizational Data: Responses to assessments, performance indicators, survey results, and business metrics shared by clients. 
- Personal Information: Name, job title, email, and other contact details provided when registering for an account or interacting with our Services. 
- Usage Data: Technical information such as IP address, browser type, device information, login activity, and interactions with dashboards or tools. 
- Payment Information: Where applicable, billing details and transaction history. 

2. How We Use Information 

We use the information we collect to: 
 
- Deliver and improve the AptiumIQ Services. 
- Provide predictive organizational insights, dashboards, and reports. 
- Support client success, technical support, and communications. 
- Conduct internal research and product development. 
- Meet contractual obligations and comply with legal requirements. 
 
We will never sell personal or organizational data to third parties. 

3. Data Sharing and Disclosure 

We may share information in the following cases: 
 
- With Service Providers: Trusted third-party partners (e.g., Microsoft, CredSpark, Power BI hosting) who support delivery of our Services. 
- For Legal Reasons: If required by law, regulation, subpoena, or court order. 
- In Business Transactions: In the event of a merger, acquisition, or sale of assets, information may be transferred in accordance with this Policy. 
 
All third parties are bound by confidentiality and data protection obligations. 

4. Data Security 

We implement appropriate technical and organizational measures to safeguard information against loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no system is fully secure, and we cannot guarantee absolute security. 

5. Data Retention 

We retain information as long as necessary to provide the Services and fulfill contractual or legal obligations. When no longer required, data will be securely deleted or anonymized within three years from the end of the client contract term. 

6. International Data Transfers 

AptiumIQ Inc. is incorporated in Ontario, Canada and may process data in multiple jurisdictions, including European Union, and the United States. Where required, we implement extra safeguards for cross-border transfers. 

7. Your Rights 

Depending on your jurisdiction, you may have rights to: 
 
- Access, correct, or delete personal information. 
- Restrict or object to processing. 
- Request data portability. 
- Withdraw consent where processing is based on consent. 
 
To exercise these rights, contact us at hello@aptiumiq.com. 

8. Age of Majority

Our Services are intended for use by organizations and individuals who have reached the age of majority in their jurisdiction (typically 18 years of age or older). We do not knowingly collect personal information from individuals under the age of majority. 

9. Changes to This Policy 

We may update this Privacy Policy periodically. Material updates will be communicated through our platform or via email. Continued use of the Services constitutes acceptance of the updated Policy. 

10. Contact Us 

If you have questions about this Privacy Policy or our data practices, please contact us: 
 
AptiumIQ Inc. 
hello@aptiumiq.com